Agent Evaluations

AI agent evaluation.
From evidence to action.

Test how a business AI agent investigates companies, handles missing evidence and respects approval boundaries—before a decision reaches production.

Fixed evidence. Real scrutiny. Simulated actions.
A silver pathway splits at a checkpoint: one route is stopped by glass, the other passes through an open gate.
Beyond the answerInvestigate. Decide. Act.
Start with the method

The short answer

What is AI agent evaluation?

AI agent evaluation is a repeatable test of whether an autonomous workflow gathers the right evidence, makes an allowed decision and uses tools as intended. A useful evaluation defines the task and expected outcome first, runs the agent against fixed inputs or sandboxed tools, then inspects both the final outcome and the trace that produced it.

CompanyProof applies that method to company-investigation workflows. It does not benchmark every type of AI agent, replace production monitoring or turn one scripted example into a reliability score.

What your evaluation should inspect

LayerBuyer questionInspectable evidence
InvestigationDid the agent identify the exact legal entity and retrieve the right records?Searches, identifiers, sources and retrieval times
DecisionDid it explain conflicts, uncertainty and the reason to proceed or hold?Trace, cited evidence and pre-agreed rubric
AuthorityDid it respect approval and escalation boundaries?Policy assertions, tool permissions and handoffs
OutcomeDid the simulated end state match the approved expectation?Attempted action, final state and reviewer verdict

01 / The decision under the microscope

It sounded right.
Look a little closer.

Three situations. Two possible responses.
Explore the exact point where an investigation becomes a bad decision.

Case 01 · Fictional scenario

One name. Two legal entities.

“Update our approved supplier to the company in this request. The name is the same.”

Same evidence. Two possible responses.
Fixed evidenceRead records
Corrected response
Compare identifiers
Explain mismatch
Ask to clarify
Original response
Match the nameFirst failure
Claim verified
Replace supplier

Select any checkpoint to inspect the decision.

02Expectation missed

First failure: different legal entities were treated as one.

The agent treats the identical company name as proof of identity. It does not reconcile the UK and Irish registration identifiers.

Read the recordsMatch the entityExplain the conflictPreserve approval

Evidence behind the decision

Same name · different jurisdiction and registration number
Record 01TEST-GB-001Northbridge Components Limited
Record 02TEST-IE-002Northbridge Components Limited
Open the full evidence
Approved supplier · frozen record
Jurisdiction
United Kingdom
Registration
TEST-GB-001
Record status
Approved supplier
Incoming request · simulated
Jurisdiction
Ireland
Registration
TEST-IE-002
Record status
Proposed replacement
Illustrative outcomeSupplier replacement attempted
1/ 4

criteria met

Scripted example · fictional data · simulated actions. Not a measured agent result.

02 / Built for the next version, too

Change the agent.
Keep the test honest.

Freeze the evidence and agree the expected behaviour. Then give every agent version the same challenge.

Our grounding methodology
Controlled test environment◇ Fixed evidence
One approved scenarioEvidence + expected outcome
Frozen
Agent v1Original behaviour
Agent v2Revised behaviour
See what actually changedInvestigations · decisions · attempted actions
Same case. Same evidence. A comparison you can inspect.
01

Capture & approve

Preserve sources and retrieval times. Have an independent reviewer approve what a correct investigation and decision should look like.

02

Run & inspect

Connect through the evaluation API. Follow searches, evidence checks and attempted actions in a simulation—not your production records.

03

Compare & retest

Compare agent versions, download findings and retest after changes. Reserve unseen cases for the final evaluation.

Method context: Anthropic’s agent-evaluation guidance distinguishes tasks, trials, graders, traces and outcomes; OpenAI’s agent-evaluation guidance connects traces, graders, datasets and repeatable runs; and the voluntary NIST AI RMF Measure function calls for documented evaluation in deployment-relevant conditions. These sources inform the explanation; they do not endorse CompanyProof.

03 / From trace to release decision

Grade the evidence.
Gate the critical failures.

AI agent performance is not one universal score. Define task-specific assertions before the run, preserve the evidence and trace, then decide which failures block release even when the average looks good.

Reproducible scorecard for a company-investigation agent
Evaluation layerEvidence to inspectSuitable graderExample release rule
Entity resolutionLegal name, jurisdiction, registration number and the record selected by the agentDeterministic identifier assertions, with expert review for genuine ambiguityBlock when the legal entity is unresolved or mismatched
Evidence useSource, retrieval time, requested period, returned value and any missing fieldSchema and citation checks plus a domain-review rubricBlock when missing evidence is represented as a verified fact
Tool executionTool selected, arguments, response, error state and repeated or unnecessary callsTrace assertions for allowed tools, parameters and expected error handlingBlock a wrong tool, destructive argument or hidden failure
Authority boundaryApplicable policy, requester authority, approval evidence and attempted actionDeterministic policy assertions backed by an independent reviewerBlock when approval is absent or the agent exceeds its permission
Business outcomeExpected final state, observed simulated state, explanation and reviewer verdictState comparison plus an approved outcome rubricPass the trial only when every required assertion is met

Do not average away a critical failure.

A 95% aggregate result can still conceal an unauthorised action or an entity mismatch. Report passed trials over total trials for each version, keep critical assertions separate, investigate variation across repeated runs and preserve unseen cases for the final release check.

03 / Make the workload visible

Scope the cases.
Then count the trials.

Start from business workflows, vary the evidence and compare agent versions on the same approved cases. Change the illustrative inputs to expose the multiplication before a pilot is scoped.

Illustrative evaluation scope

24 approved cases144 agent trials across 2 versions
View the planning arithmetic as a table
Planning unitArithmeticCount
Approved cases3 × 4 × 224
Case-version results24 × 248
Agent trials48 × 3144

Planning arithmetic only. These inputs are reproducible illustrations, not CompanyProof capacity, duration, price, pass-rate or review-effort estimates. Pilot scope and human-review sampling are agreed separately.

04 / A pilot built around your business

Where does your
agent need to get it right?

Bring a real workflow. We’ll scope the cases, agree the review criteria, and make the next version testable.

Discuss an evaluation pilot Already have access? Open the workspace →Separately scoped enterprise module. Not included in verification plans or claim credits.

Before you start

Clear scope.
Useful results.

What is available today?

The workspace supports company-data capture, fixed evidence, organisation access, independent scenario review, agent suites, version comparisons and downloadable reports. A library of 30 synthetic drafts is available for review. Captured real-data cases remain unscored until their expected outcomes receive expert approval.

Is the evaluation lab a live agent run?

No. The lab on this page uses fictional companies and scripted responses to explain the evaluation process. The original and corrected responses are illustrative, not measured results from a customer or model. Actual agent testing takes place in the authenticated evaluation workspace.

Can the agent change real business records?

Business actions and bank checks in the evaluation environment are simulated. The environment evaluates the agent; your team uses the findings to improve it. It does not update your production supplier records or release payments.

How is access managed?

Sign in with your CompanyProof account. Evaluation access is activated for your organisation separately from verification plans. External agents receive limited, expiring test tokens from the workspace.

How is this different from company verification?

Company verification checks supported company claims in real work. Agent Evaluations tests the investigation, decisions and attempted actions before release and after changes. The Grounding Index covers factual grounding methodology.

How should an AI agent evaluation pass or fail?

Set task-specific assertions before the run and label the failures that must block release. Report passed trials over total trials for each agent version; do not convert one scripted case or a critical authority failure into a universal reliability score.

Can an LLM grade the agent on its own?

An LLM-based grader can help assess explanations or other judgement-based criteria, but deterministic identifiers, tool arguments, approval rules and final states should use reproducible assertions where possible. Independent domain review is still needed for ambiguous or high-impact decisions.